Which of the following can help business firms stimulate innovation?
a. Hiring employees with low risk tolerance
b. Telling employees that they must fear failure
c. Instructing managers to use micromanagement techniques
d. Using teams of writers to imagine detailed opportunities and threats for their companies
ANSWER: d
To foster innovation, some firms use teams of writers to imagine detailed opportunities and threats for their companies, partners, and collaborators in future markets.
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Consider two companies that operate in the same line of business and have the same degree of operating leverage: company Q and company R. Company Q and Company R have, respectively, no debt and 50% debt in their capital structure. Which of the following statements is most accurate?
A. a lower sensitivity to net income to changes in unit sales B. the same sensitivity of operating income to changes in unit sales C. the same sensitivity of net income to changes in operating income
Which of the following is NOT a Service Desk type recognized in the Service Operation volume of ITIL?
A. Local B. Centralized C. Holistic D. Virtual