Various organizations publish summaries of selected ratios organized by industry for a sample of U.S. companies

a. True
b. False
Indicate whether the statement is true or false

True

Business

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Persuasive requests differ from routine requests in that

a. persuasive arguments need to be presented at the beginning of the message. b. routine requests require a forceful approach. c. routine requests begin with details and explanations first. d. persuasive messages are shorter in length.

Business

On Monday, O'Shea tells Patterson that she will pay Patterson $1,000 if O-Shea's bill processing and office filing are completed by Friday. On Wednesday, when Patterson has finished more than half of the work, O'Shea says that she has changed his mind. Under the modern-day view, these parties had

a. an expired contract when O'Shea said that she changed her mind. b. a bilateral contract when O'Shea offered to pay for the work. c. a unilateral contract as soon as Patterson began to perform. d. no contract.

Business