Because an online speaker is not physically present with the audience, online speeches should move at a slower pace than speeches presented in person.

How does emotional intelligence differ from emotional expressiveness?

a. Emotional intelligence is innate, whereas emotional expressiveness is learned. b. Emotional expressiveness is innate, whereas emotional intelligence is learned. c. Emotional intelligence is more comprehensive than emotional expressiveness. d. Emotional expressiveness is more comprehensive than emotional intelligence.

Which of the following was NOT listed as an essential element of good relationships?

A. Nonverbal analysis B. Conversational focus C. Similar wants, needs, and interests D. Verbal skills