Use Scenario 12.1 to answer the question. What does the company save for the year by selecting the low-cost option at an annual requirement of 40,000 units?

_____ involves developing product or service offerings customized for the appropriate customer segment and then pricing and communicating these offerings for the purpose of enhancing customer relationships

a. Transaction management b. Campaign management c. Lead generation d. Lead qualification

The lower specification for ChocoChips candy kiddie bag is 12 candies while the upper specification limit is 15 candies. The standard deviation is 2 candies. If the process is in control, what is the process capability index?

A) 1.47 B) 8.82 C) 0.25 D) 1.5