The audit report in the annual report is prepared by an internal auditor of a company

Which of the following would one typically find in the trading portfolio of an FI?

A. Cash, loans, and deposits. B. Premises and equipment. C. Relatively illiquid assets D. Assets held for long holding periods. E. Bonds, equities, and derivatives.

Recent trends in the service sector suggest that:

A. the Internet is unlikely to become a major force in retailing because most customers are unwilling to buy services online. B. services can only improve productivity by reducing the quality of the service they provide. C. technological change is less likely to boost productivity in services than in manufacturing. D. services have increased consumer satisfaction by becoming increasingly interactive.