The proposition, "The United States Federal Government should reform Social Security," is a proposition of value.

Olga is discussing her work schedule with her supervisor. She is not happy with her

assignment and tells her supervisor, ?You assign the best training dates to the people in your work group? Based on Olga?s comment, what does the text recommend so she could be more effective at managing this conflict? A) check her understanding of the supervisor?s message B) own her statements by using descriptive language C) use self talk D) discuss the pros and cons of the solution.

When communicating online, a simple conflict can become an ego conflict when you use

________ in your communication. A) "but" messages B) flaming C) gunny-sacking D) screaming