Consultants Exceptional (CE) has hired you to develop training materials for their consultants

Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. You believe that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure. One of the questions you tell the trainees to ask is, "To what degree are tasks subdivided into separate jobs?" This question addresses the issue of ________.
A) formalization
B) work specialization
C) span of control
D) chain of command
E) matrix restructuring

B
Explanation: B) Work specialization is the degree to which tasks in an organization are subdivided into separate jobs.