Conflict is more than just having differences

Many public relations practitioners record how they spend their working hours ________________

A) as a means of billing clients B) for internal billing purposes C) to allow their supervisors to see how employees spend their time D) All of the above E) None of the above

According to Chapter 3, which of the following is not a function of an acceptable mission statement for an organization?

a. provide a definition of the purpose of an organization b. provide a brief history of the organization c. energize all employees d. focus on the product or service the organization provides e. provide direction for making decisions