According to Chapter 3, which of the following is not a function of an acceptable mission statement for an organization?

a. provide a definition of the purpose of an organization
b. provide a brief history of the organization
c. energize all employees
d. focus on the product or service the organization provides
e. provide direction for making decisions

b.

Communication & Mass Media

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An opponent's "circumvention arguments" in policy argumentation are based on

the premise that people resist change. Indicate whether the statement is true or false

Communication & Mass Media

The text suggests that it is helpful for a speaker to learn greetings or important

words that reflect the language or culture of the speaker’s audience. Indicate whether the statement is true or false.

Communication & Mass Media