It is unimportant to read background information about the organization prior to an interview since it adds to the expense of the project and the information may be obtained from early open-ended questions

Giving teams or work groups an actual problem, having them work on solving it and commit to an action plan, and holding them accountable for carrying out the plan describes:

A. virtual reality B. self-directed learning C. action learning D. business games. E. simulations.

The most effective sales presentations involve the customer asking questions and the salesperson presenting a formal presentation

Indicate whether the statement is true or false