An email, phone call, text message, or a letter-to-the-editor are all _________of communication

A. contexts
B. channels
C. models
D. frameworks

B

Communication & Mass Media

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The __________________ perspective encourages a unified systems effect in order to diminish the idea that "the right hand does not know what the left is doing."

A. Integrated marketing B. Relationship selling C. Diffusion of innovations D. Solution-focused roles

Communication & Mass Media

Having _____________________ is (are) helpful when customers want to know how your product or service compares to other competitors

A. An organizational plan B. Excellent time management C. SPIN selling methods D. Benchmark comparisons

Communication & Mass Media