Which of the following strategies encourages information retention during an informative speech?

In his speech on the effects of Hurricane Katrina, James incorporates the story of a fictional family throughout his speech to help draw his audience in emotionally. This would be an example of a(n): a. personal testimony

b. expert testimony. c. brief narrative. d. extended narrative.

During the ________ phase of Fisher's Model of Group Phases, members develop a shared understanding of their task, the facts about available options, and how to interpret them.

Fill in the blank(s) with the appropriate word(s).