Most large companies access their markets exclusively through a direct sales force.

Which Function would provide staff to monitor events in a Network Operations Centre?

A. IT Operations Management B. Applications Management C. Service Desk D. Technical Management

What does AIDA stand for, when referring to persuasive messages?

A) Action, interest, demand, attention B) Attention, interest, desire, action C) Attention, interpersonal, demand, action D) Action, interest, desire, attention E) Action, interpersonal, demand, attention