Frederick Taylor
A) reliance on hierarchy
B) father of bureaucracy
C) Scalar Chain
D) gang plank
E) rational-legal authority
F) esprit de corps
G) time and motion studies
H) scientific reasoning
I) father of scientific management
J) administrative theory
G
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Not only should a speaker's choice of topic be relevant to the interests and expectations of his or her listeners, it should also take into account the knowledge listeners already have about the subject
Indicate whether the statement is true or false
During a telephone conference call, Rafaela asks her assistant to complete a report as soon as possible that day
The assistant, however, didn't understand the urgency of Rafaela's request, so when Rafaela showed upafter lunch to collect the report, it wasn't done. In this scenario, the assistant failed to understand what aspect of Rafaela's message? a. Implicit b. Explicit c. Transactional d. Dominance