Which strategy is often used to promote a stronger brand name?

According to the text, a common mistake made by salespeople who need training on sales techniques is

a. under-controlling the sales call. b. too much preplanning of sales calls. c. not spending enough time with old customers. d. failing to effectively confirm the sale. e. spending too much time building rapport and trust with customers.

When the provider of a service provides that service without obtaining a required license, with

which kind(s) of license(s) can the service provider collect her fee as provided in a contract? A) Regulatory licenses only B) Revenue-raising licenses only C) With either kind of license D) With neither kind of license