Which of the following is a type of countermeasure?
A) Detective
B) Corrective
C) Both A and B
D) Neither A nor B
Answer: C
Business
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__________ - common stock, treasury stock, bonds, debentures, stock warrants
Fill in the blank(s) with the appropriate word(s).
Business
Which of the following represents an aspect of the Empathy dimension of SERVQUAL?
A) providing service as promised B) readiness to respond to customers' requests C) giving customers individual attention D) making customers feel safe in their transactions E) visually appealing facilities
Business