Which of the following marketing information subsystems is NOT continuous?
A) consumer information support system
B) marketing research system
C) internal report system
D) decision support system
E) marketing intelligence system
B
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Which of the following statements about relationship selling is true?
A) Relationship selling primarily uses hard-sell tactics. B) A salesperson selling new tires to tourists who are stranded in his community will most likely use relationship selling. C) With relationship selling, the salesperson tries to develop a win-win relationship with customers. D) People who engage in relationship selling do not prospect for new customers. E) Relationship selling is a short-sighted approach.
In a small municipal police department, each member of a team is expected to have higher than average numbers of reports, summonses, and arrests for that team; and promotions and increases in pay are based on these statistics
When an officer is working on a particularly difficult case, the other members of the team are often unwilling to help that officer with tasks leading to increased overtime. This is an example of _______________________________________. A. individual versus team-oriented employees B. poor supervision C. folly of rewarding A while hoping for B D. unclear expectations