Which of the following is the norm that is typically judged to be the most appropriate choice in situations in which the goal is to maximize harmony and solidarity in work groups?

You hired an outside consultant trainer to provide training on relationship selling. One of your salespeople is heckling and disrupting the training specialist during his presentation with comments such as: "I've been doing relationship selling for the past five years; tell me something new." The best situation for effective coaching in this situation would most likely to be:

a. during the sales meeting and in front of everybody. b. within one of the smaller breakout groups later on. c. one-on-one during a break. d. with several other salespeople after the entire training session is over. e. none of the above.

Which statement is not true about why it is difficult to conduct field experiments in the international arena?

A) In many countries, the TV stations are owned and operated by the government with severe restrictions on television advertising. This makes field experiments manipulating advertising levels extremely difficult. B) The lack of major supermarkets in the Baltic states makes it difficult to conduct field experiments to determine the effect of in-store promotions on the sales of products. C) Even when basic infrastructures such as roads, transportation, and warehouse facilities are adequate, they do not help in achieving desired levels of distribution. D) Even when experiments are designed, it is difficult to control for the time order of occurrence of variables and the absence of other possible causal factors, two of the necessary conditions for causality.