The lower the efficiency rating figure, the more efficient the retail firm

A persuasive message that seems appropriate in the culture of the organization is likely to be appropriate in other organizations

Indicate whether the statement is true or false.

According to a research study examining post-negotiation satisfaction, negotiators who focus on

their ideal outcomes do not feel as satisfied as negotiators who focus on their: A) BATNA B) first offer C) negotiator's surplus D) ZOPA