Employee assistance programs are company-sponsored programs that provide employees with counseling and other kinds of professional help to deal with stressors such as ________
A) potential layoffs and organizational reorganizations
B) alcohol and drug abuse and family problems
C) poor self-esteem and motivation
D) heavy workloads and strict deadlines
B
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Dean is preparing to deliver a presentation to a cross-cultural audience. An effective technique would be for him to __________.
a. present ideas quickly using longer sentences b. break the presentation into short, discrete segments and encourage discussion after each topic c. incorporate lots of humor to make the audience feel at ease d. use the indirect strategy, presenting the main idea last
"An agent that hires, trains, and supervises other agents within a specific geographical area is
A) an independent agent B) the Commissioner's office C) a captive agent D) a managing general agent"