____________ is a tiered notice and response system aimed at reducing copyright infringement over P2P networks

Recent studies have shown that the best leaders develop certain skills during their careers. Which of the following is not one of these skills?

a. empowerment b. vision c. self-understanding d. analytical ability e. value congruence

A ______________ is a voluntary, binding agreement between two or more competent parties to do (or not do) a specific thing.

Fill in the blank(s) with the appropriate word(s).