Style flexing is the process of your team adapting to your social style

Which of the following means the same thing as "Communication is irreversible"?

a. erasing or replacing spoken words or acts is not possible. b. you can't erase an impression you've created. c. it's impossible to "unrecieve" a message. d. words said are irretrievable. e. all mean the same as the statement

In which step of the listening process do you focus on the stimuli?

a. understanding b. evaluating c. resolving d. selecting