Communication that takes place among members of the same work group is:

A) downward communication. B) occupational communication.
C) lateral communication. D) vertical communication.

C

Business

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Which of the following is true regarding customers as primary sources for competitive research?

A) They are an easy source for business markets since most data is published in magazines or on the Internet. B) Service professionals are a good source of information regarding the selection process of customers. C) Retailers provide useful customer information, especially in business markets. D) They are an easy source in consumer markets since consumers can be asked directly.

Business

Column 1: Control chart

Column 2: Graphical presentation of process data What will be an ideal response?

Business