Restraining forces that work to block change are _____

a. new products from competition
b. dissatisfaction with the present situation
c. disruption in routines and no potential benefits
d. all of the above
e. answers a and b

c

Business

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Corporate charters specify the rights and responsibilities of all of the following EXCEPT:

A. directors. B. stockholders. C. officers. D. consumers.

Business

Performance, as measured in performance evaluation systems, appears to have the three following components:

a. task performance, interpersonal performance, and mental performance b. task performance, citizenship performance, and counterproductive performance c. past performance, present performance, and future performance d. performance related to customers, the manager, and coworkers

Business