Which of the following is true of strategic-level control within an organization?
A) Its application is more precise than operational control.
B) It ignores day-to-day operational activities.
C) It focuses on short-term task-related goals.
D) It is more objective than operational-level controls.
E) It requires calculations of operational efficiency.
B
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If a consumer purchases a new flat-screen "smart" television, what is the augmented product involved?
A) connection to the world of entertainment B) state-of the art technology C) slick and attractive packaging D) brand name E) tech support and warranty
________ is NOT an example of a good succession planning metric.
A) The percent of entry-level jobs without a successor B) The percent of critical jobs without a successor C) The percent of identified successor candidates ready for promotion D) The average time successors have been ready without being promoted