________ sheets typically serve as "cheat sheets" and "crib sheets" for reporters by giving them instant access to important information

According to Stephen Covey, it's important for a persuasive speaker to understand the needs and interests of her audience because when people feel like you understand them, they are apt to lower their defenses and listen to what you have to say

Indicate whether the statement is true or false.

The strength of the argument offered in question 14 would rest on the extent to which the two aircraft are similar. Insofar as they are different, the argument is weakened

Indicate whether the statement is true or false.