________ involves the issuing of a certificate and credentials by a professional organization to one who has met the educational/experience standards of that organization.

Your OEC class asks you to describe the term behavior. Which of the following statements would be the correct response?

a. What is acceptable behavior in one community may not be acceptable in another. b. Behavior pertains to how you perform a physical activity only. c. Meditation is the absence of behavior. d. Yelling is never an acceptable behavior.

When starting a quality improvement project, what are the first two questions you should ask?

A. What are we trying to accomplish, and how will we know if we are successful? B. How long will it take, and how much will it cost? C. Is the improvement necessary, and who should manage the project? D. What went wrong, and who is to blame? E. None of the above