When starting a quality improvement project, what are the first two questions you should ask?
A. What are we trying to accomplish, and how will we know if we are successful?
B. How long will it take, and how much will it cost?
C. Is the improvement necessary, and who should manage the project?
D. What went wrong, and who is to blame?
E. None of the above
Answer: A
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Which of the following body positions best communicates that you care about your patient's problems?
A) Getting as close to the patient as physically possible B) Maintaining a distance of 4 to 6 feet C) Standing next to where the patient is sitting or lying down D) Sitting next to the patient
A 60-year-old man complains of chest pain. He is conscious and alert and denies shortness of breath. Which of the following questions would be the MOST appropriate to ask him?
A. "Were you exerting yourself when the chest pain began?" B. "Does the pain in your chest move to either of your arms?" C. "Does the pain in your chest feel like a stabbing sensation?" D. "Do you have any heart problems or take any medications?"