Which one of the following is the least likely to be a source of self-confidence?
A) the experience of others, or modeling
B) comparing yourself to others
C) how we feel about events around us, and manage our emotions
D) having to repeat a task not done successfully the first time
Answer: D
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Which of the following are NOT parts of a business's set of financial statements?
A. Income statement B. Balance sheet C. Statement of cash flows D. Statement of changes in equity E. Statement of reconciliation
An important factor to consider when deciding on the type of feedback to give to a salesperson in the post-sales call phase of coaching is the salesperson's:
a. maturity level b. relationship with the customer in question c. listening ability d. ability to close the sale e. e. ability to read your nonverbal cues in the sales call