If Mr. Jones owns his home free and clear of encumbrances and has the right to devise it to his daughter, he owns a (n)

A firm that is always working to improve its product offerings such that consumer needs are addressed more efficiently is following a differentiation strategy

Indicate whether the statement is true or false

When reacting to a crisis, an organization benefits from breaking a story before media outlets because the ________

A) situation can be covered up B) stakeholders can be informed C) message can be controlled D) details can be omitted E) event can be trivialized