Which of the following statements is TRUE of arbitrators?
a. Arbitrators must be approved by the Federal Mediation and Conciliation Services' Office of Arbitration Services.
b. Arbitrators have to complete a certification course in arbitration before they can perform the duties of an arbitrator.
c. Only attorneys and judges can be arbitrators in labor-management disputes.
d. The collective bargaining agreement can specify the education or technical training that arbitrators require.
d
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