Less than Freehold estates consist of estates held by:

As production experience increases, the average cost per unit produced decreases. What is this drop called?

a. the cost curve b. the experience curve c. the demand curve d. the short-run average cost curve

Many banks and phone companies now charge fees for once-free services to ensure minimum customer revenue levels. This helps the banks to ________

A) reduce the rate of customer defection B) make low-profit customers more profitable C) enhance the growth potential for each customer through cross-selling D) increase the longevity of the customer relationship E) focus disproportionate effort on high-value customers