Standards or limits that define appropriate group behavior are

In advance of building its second headquarters in the U.S., Amazon will likely hire a public relations team to build community relations. What is the team’s first step?

a. Invite regional construction companies to two-day summit to learn about the project and Amazon’s Request-for-Proposal process. b. Widely distribute job applications online, at colleges and libraries in preparation for an Amazon job fair. c. Understand the structure, strength and weaknesses of the community before setting objectives and goals. d. Donate books to libraries in all lower-income elementary schools and backpacks to the children.

A speech that praises graduating seniors and inspires them to reach for their goals is called a ___ address.

a. keynote b. commencement c. commemorative d. inspirational