Which of the following is NOT an effective listening strategy?

a. talk less
b. paraphrase
c. advise
d. clarify information

C

Communication & Mass Media

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An exchange of proposals or counterproposals as a means of reaching a satisfactory settlement to a conflict is referred to as

A. compromising B. negotiation C. persuasion D. paradigm

Communication & Mass Media

According to the contingency model of cross-cultural conflict, the specific strategy one uses in cross-cultural conflict is contingent on ______.

a. the central values at stake in the conflict (i.e., centrality) and the degree to which such values are held by the majority (i.e., consensus) b. the individual’s ability to resolve the conflict c. the degree of urgency in resolving the conflict d. all of these

Communication & Mass Media