According to Posner and Kouzes (1996), without , you cannot lead.

Fill in the blank(s) with the appropriate word(s).

trust

Communication & Mass Media

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Change messages help organizations adapt what they do and how they do it

Indicate whether this statement is true or false.

Communication & Mass Media

The process of giving thoughtful attention to another person's words is known as: a. hearing

b. confirming. c. listening. d. inferring.

Communication & Mass Media