Emotional intelligence strategies include being descriptive, evaluative, problem-oriented, spontaneous, neutral, and empathic

When considering audience demographics as a part of audience analysis, one thing to keep in mind is that demographics represent tendencies, not absolute predictors of behavior

Why must we be mindful of the limitations of demographic information? What examples can you provide? What will be an ideal response?

Typographical symbols used by CMC to help convey relational messages and social presence:

A. communicators B. hidden antagonizers C. abstractions D. emoticons E. emotive words