Hotels use call accounting systems to:
a. monitor telephone usage by managers and employees
b. resell telecommunication services to guests
c. route energy calls
d. place automated wake-up calls
Answer: b. resell telecommunication services to guests
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After choosing the position on which to focus, the first general step in a succession management project is to ________
A) identify each interested candidate's strengths, weaknesses, and succession readiness B) check that the job description outlines the current and future competencies, a person needs to perform at a high level in the key position C) create a plan to continually and systematically improve the capabilities of all identified succession candidates D) write a person specification linked to the firm's business strategy
Subprime lending involves giving mortgages to individuals who wouldn't normally qualify for a loan
Indicate whether the statement is true or false.