_____ is the ability to control what happens—to cause things you want to happen and to block things you don't want to happen

In terms of constructing an identity in the workplace, inclusive messages tend to encourage others to affirm your identity and, at the same time, provide corrective feedback when necessary.

a. true b. false

You're listening to a speaker who's giving false information, playing on emotions, and otherwise manipulating listeners. You think you should say something, but you don't want to embarrass the speaker or make a scene. This is a(n) ________

A) ?ethical dilemma. B) ?dilemma about heckling. C) ?quest for truthfulness. D) ?unwillingness to hear a diverse perspective. E) ?example of multivocality and dialogical listening.