_____ is a polling process in which people are asked to put a dollar amount on some aspect of nature.
a) Risk assessment
b) Contingent valuation
c) Cost-benefit analysis
d) Exposure assessment
Ans: b) Contingent valuation
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A business is achieving 36% of its potential market share performance at a share potential index of 24%. Calculate the business's market share index
A) 60% B) 8.6% C) 12% D) 66.7% E) 30%
Which statement about queue structure is BEST?
A) Customers are more likely to feel a sense of fairness when waiting in the multiple line system than in a single line system. B) When similarly skilled, multiple servers are available, a single line is best. C) Customers that are in the same line must be colocated. D) Machines needing repair are left in place and repair techs come to them; thus, the repair techs are technically the customers since they must travel to the machine.