In Edward deBono's "thinking hats," the one that asks you to focus on new ways to look at a problem is the ________ hat

According to the Elaboration Likelihood Model, listeners who elaborate more will be more persuaded

by A) shortcuts that simplify their thinking about the topic. B) evidence and arguments that support the speaker's thesis. C) the speaker's positive ethos. D) extended narratives that support the speaker's position. E) elaborate metaphors that appeal to the listener's emotions.

All of the following statements are true, EXCEPT:

a. judgments of reality vary widely among people of the same age and experience b. reality and fantasy are mutually exclusive categories c. the editors of reality television never tell the audience the full story d. the idea of reality can be complex