The stimulus-response sales approach:
A) strives to discover a customer's needs during the first part of the sales call and then provide solutions to those needs
B) requires the two organizations to develop a common mission
C) requires employees from the selling organization to analyze the buyer's business
D) uses specific statements (stimuli) to elicit specific responses from customers
D
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Should a former employer give a glowing statement about a candidate and the new employer later learn of misconduct on the part of the employee during his or her previous employment, the new employer may sue the former for:
A) lack of validity. B) misrepresentation. C) defamation. D) negligent omission.
Which statement accurately describes the liability of landlords of a residential buildings?
A. They are liable for injury only if they know of a dangerous situation and fail to act. B. They are not liable for any injury to a tenant if the lease has an exculpatory clause. C. They are liable only for risks that could be foreseen. D. They are liable for injury caused by a dangerous condition if they were negligent in acting or failed to act.