When Ski Butternut put in the terrain park, it

a. Began to change the belief that Butternut was only for first-timers by adding a cool and fun feature for more advanced skiers and snowboarders
b. Changed the importance of the mountain being for families by adding a feature that was not geared towards families
c. Changed the psychographic make-up of people on the mountain
d. Created new self-concept for people who visit Ski Butternut

Answer: a. Began to change the belief that Butternut was only for first-timers by adding a cool and fun feature for more advanced skiers and snowboarders

Business

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a. true b. false

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Customer feedback provides the supplier with a chance to remedy problems that occur and to retain a customer's business. It does NOT give the supplier an early warning of changing customer requirements and preferences

Indicate whether the statement is true or false

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