Harper Farms raises chickens. For years, it has used wooden coops for hauling its poultry to market

When the owner, Jane Harper, went to reuse some of her coops, she noticed many of them could not be sufficiently cleaned for reuse and needed to be replaced. Which stage of the business buying decision process was Harper in when she decided to replace her old coops?
A) problem recognition
B) general need description
C) product specification
D) product value analysis
E) performance review

A

Business

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Sydney is getting ready to close her sales call. She is not sure the prospect is quite ready so she solicits feedback that provides information regarding the customer's reaction, without asking directly for the order. This is an example of the

A) continuous "yes" close B) trial method close C) summarization close D) assumptive close

Business

For the FOIA exemption regarding national defense and/or foreign policy to apply:

a. Congress must specifically refer to the document or information in a statute b. the president must issue an executive order c. the document or information must be covered under the Privacy Act also d. the president must review the document or information and authorize an exemption bysigned letter to the agency in possession of the document or information

Business