An owner who has invested capital for the construction of a hospitality facility expects a return on the investment in the form of:

a. travel opportunities and transportation reimbursed
b. operating profit and real estate appreciation
c. project management opportunities and good budget control
d. stocks and bonds

Ans: b. operating profit and real estate appreciation

Business

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Which of the following characteristics would indicate the ability to do well in a customer

service call center? a. excellent telephone skills b. strong computer skills or aptitude c. ability to handle stress d. all of the above

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