Beyond apprehension about identity theft and fraud, consumers worry that firms will sell personal information that should remain private

Which one of the following represents a systematic documentation of an organization's communication behavior?

A. Situation analysis D. Scientific methods B. Stakeholder analysis E. Exploratory methods C. Communication audit

A stock insurer is managed by:

A) an attorney-in-fact B) an agency supervisor C) a fraternal representative D) representatives chosen by shareholders