Members of the buying center at Kid's World, a store for children's clothing, are drawing up a list of desired supplier attributes and their relative importance. Next, they intend to compare several suppliers' proposals to these attributes
In which step of the business buying process is the buying center at Kid's World involved in?
A) general needs description
B) proposal solicitation
C) supplier selection
D) order-routine specification
E) performance review
C
Business
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The tone of an email can convey the _________________
a. core of the message b. wrong impression c. unstated sequence of events d. worst kind of news
Business
What is the best advice for presenting the bad-news portion of your negative message to employees?
A) Strive to sugarcoat the message to ease the employees' pain. B) Place the bad news in the first sentence of a paragraph. C) Position the bad news so that it does not stand out. D) Use subjective language.
Business