What does change management accomplish and what are the components of an effective change management program?
What will be an ideal response?
Change management is a part of a risk mitigation strategy. As the project organization responds to risks that are realized, the risk management plan is enacted and changes become necessary responses to deliver the project. The change management plan contains provisions for documentation of the changes including a description of the risk, its assessment, and the reduction plan. The change management plan addresses the who, what, when, why, and how of the changes to the baseline project plan.
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What does the loss ratio measure in any particular year?
A. Payouts on policies to premiums earned. B. Amount of premiums earned relative to the payout on policies. C. Overall underwriting profitability of a line. D. Loss adjustment expenses to premiums earned. E. Commission and other acquisition costs to premiums written.
The higher the rate of customer retention, the longer the average customer life expectancy and the greater the customer lifetime value
Indicate whether the statement is true or false