Which of the following is accurate, regarding "opinion" as a kind of evidence?
A. Opinions of biased authorities who base their opinions on facts are the most valuable as evidence.
B. An opinion should never be considered factual.
C. Dramatizing a point with an opinion lowers the credibility of that point.
D. Opinions are most effective when used in conjunction with other facts or statistics.
Answer: D
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All of the following describe an effective closing to a business conversation EXCEPT
A) Summarize the conversation. B) Correct any misconceptions. C) Clarify what will be done to follow up on the conversation. D) Bring up any emotionally loaded issues that you hesitated to mention in the body of the conversation. E) Follow the customs of the culture in which the conversation takes place.
Which of the following is/are guidelines for encouraging personal growth as a communicator?
A) Make a strong commitment to help improve others. B) Gain knowledge as a basis for personal change. C) Set goals that are based on our ideals. D) Seek out the perspective others have of you. E) All of these choices are guidelines for encouraging personal growth as a communicator.