Tangible benefits are advantages measurable in ________ that accrue(s) to the organization through the use of the information system

Personal selling has many advantages over the other promotional tools. For instance, personal selling:

a. is perceived by the customer as offering less biased product information. b. is far less expensive than the other promotion tools. c. can adapt the communications message to the needs of the individual customer. d. involves highly effective one-way communication. e. all of the above.

A CPA qualified to practice before the IRS is assisting in the defense of a client in a proceeding in federal court. The plaintiff is the U.S. government. The federal accountant-client privilege

A. Does not apply because the matter is not before the IRS. B. Applies if the testimony relates to disclosures to another federal regulator. C. Does not apply if the testimony relates to a private civil matter. D. Applies to related state tax matters.