A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table. The data collected from the past week's diners appear in the following table
Complaint Frequency
Food taste 27
Food temperature 9
Order mistake 5
Slow service 19
Table/utensils dirty 47
Too expensive 9
Using a classic Pareto analysis, what categories comprise 80% of the total complaints?
A) Table/utensils dirty
B) Table/utensils dirty, Food taste, Slow service
C) Food taste, Food temperature, Order mistake, Slow service, Table/utensils dirty
D) Food taste, Food temperature, Order mistake, Slow service, Too expensive
B
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A fundamental analyst:
A) studies a firm's financial statements to determine pricing inefficiencies. B) performs an unnecessary function, since markets are efficient. C) believes that the market is strong-form efficient. D) relies upon the same information as the technical analyst, but believes in the random walk.
Settlement fees and other charges related to a loan transaction must be recorded on the HUD-1 Settlement Statement as:
a. Actual percentages of the loan amount b. Estimated percentages of the loan amount c. Actual dollar amounts d. Estimated dollar amounts